Data collection by VeraContent and its purpose.

When you visit our websites

You are free to explore our websites (www.veracontent.com, www.nakedmadrid.com, www.spainguru.es and www.thecontentmix.com) without providing any Personal Information about yourself. When you fill out a web form on our website – such as an application for copywriting and editing opportunities, or an inquiry form for information about our services, we request that you provide Personal Information about yourself, and we collect Navigational Information.

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the web site, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below. We collect and process payment information from clients when they purchase services from us, including credit cards numbers and billing information, using third party PCI-compliant service providers. We also collect tax identification numbers and payment method information from our suppliers in order to make and document payments to them following requirements under Spanish law. This information is also stored in a secure environment.

Outside of these two circumstances, we do not collect any additional Sensitive Information.

This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.

When you use our services or view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by VeraContent for the operation of its services, and to provide general statistics regarding use of the VeraContent Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at privacy@VeraContent.com, so that we may delete the information.

How we use information we collect.

We use the information we collect only in compliance with this Privacy Policy.

Collaborators we work with are obligated through our agreements with them to comply with this Privacy Policy.

We will never sell your Personal Information to any third party.

Use of Personal Information.

In addition to the uses identified elsewhere in this Privacy Policy, we may use your personal information to:

  • Improve your browsing experience by personalizing the web site and to improve our services.
  • Send information or content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business.
  • Promote use of our services to you and share promotional and information content with you in accordance with your communication preferences.
  • Send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements.
  • Meet legal requirements.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

We use the information collected through our web site by our customers for the following purposes:

  • To fulfill the obligations under a client service agreement with VeraContent.
  • To reference potential candidates for freelance or full-time work opportunities at VeraContent.
  • To respond to customer support requests.

If you are a visitor/customer located in the European Economic Area (“EEA”), VeraContent SL is the data controller of your personal information. VeraContent’s Data Protection Officer can be contacted at privacy@veracontent.com.

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

We use Navigational Information to operate and improve the websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about VeraContent.

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below.

How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communcations” below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using VeraContent services. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How we share Information we collect.

We employ other companies and people to provide services to visitors to our Websites and our customers and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by VeraContent on the Websites and the Subscription Service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Cookies and Similar Technologies.

VeraContent and its partners use cookies or similar technologies (such as web beacons) to analyze trends, administer the website, track user’s movements around the website, and to gather demographic information about our user base as a whole. To find out more about how we use cookies on our Websites and how to manage your cookie preferences please see our Cookie Policy.

The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as “Flash cookies.” VeraContent does not use Flash cookies. However, our customers of our software platform may create pages on the VeraContent platform that employ Adobe Flash cookies. For more information on “Flash cookies” and how you can manage them please visit our Cookies Policy.

We partner third party ad networks to display advertising on some of our websites and/or to manage our advertising on other sites. Our ad network partners may use cookies and Web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you would like to opt out of online advertising, please visit http://preferences-mgr.truste.com/

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

How to Access & Control Your Personal Data.

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.)

To exercise any of these rights, please contact us at privacy@veracontent.com or by mail to VeraContent SL, Calle Martin Soler 6, Nave Izquierda, 28045 Madrid, Spain.

Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at privacy@veracontent.com or postal mail to VeraContent SL, Calle Martin Soler 6, Nave Izquierda, 28045 Madrid, Spain, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to services provided by us.

VeraContent SL
Calle Martin Soler 6, Nave izquierda
28045 Madrid, Spain
privacy@veracontent.com