VeraContent is a multilingual content agency specialized in creating and localizing content for global brands. We offer content creation, marketing translation, social media localization and design services to companies operating worldwide, with a focus on European markets. 

As a Project Manager at VeraContent, you will be the day-to-day point of contact for several of our ongoing client projects. A Project Manager is fully responsible for making sure those projects meet client expectations, deadlines and budgets.

A key part of the role also involves coordinating and supporting a team of freelance and in-house writers, translators, community managers and designers. This role reports to the Projects Coordinator, who leads the project management team.

Key Responsibilities

• Building positive client relationships by being proactive in understanding and meeting clients’ needs
• Managing budgets and setting freelancer rates for each assigned client content project in order to meet revenue and profitability goals 
• Onboarding new projects, assembling the right team, and setting up and maintaining efficient workflows
• Creating easy-to-understand assignment briefs that accurately reflect client expectations and requirements
• Providing ongoing training and feedback to freelance and in-house linguists so they continuously improve, and adapt to each projects’ needs
• Documenting the details of each project and its status via our internal project management software
• Keeping linguists and designers accountable to meeting deadlines, allocating hours to projects and completing quality checks
• Participating in initiatives to improve processes and promote knowledge sharing across the department, in coordination with the Projects Coordinator

Requirements

• Excellent verbal and written communication skills in English and a high level of Spanish, in order to communicate with clients and team members
• Previous experience in content or social media marketing (agency or in-house)
• Great writing style and professional editing ability in at least one of our core languages: English, Spanish, French, Italian, Portuguese, German or Dutch
• A strong interest in growing as a project and people manager. Previous experience or training in project management is highly valued.
• A motivated self-starter who is always looking to grow, learn and improve

Skills, Traits & Competencies

• • Organization: Able to prioritize tasks and manage time effectively. Able to multitask and maintain a global perspective of all ongoing projects you are responsible for. 
  • Communication: Able to nurture and develop client relationships in both English and Spanish. Able to comfortably liaise with a variety of linguists, while providing clear, coherent instructions for different projects. 

• Critical thinking & creative problem solving: Able to consider an issue from multiple perspectives in order to find the solution best suited to the situation at hand. 
• Proactivity: Able to anticipate potential complications or problems, and going above and beyond to make creative suggestions and propose solutions before being asked. 
• Attention to detail: A stickler for accuracy, and a demanding editor. Always double checks work, whether that’s editing, emailing or inputting data into our project management system.
• Curiosity: Taking a genuine interest in every new project or challenge. Going the extra mile to fully understand the topic or issue at hand, especially before creating a brief or making an assignment. 

We offer:

• The chance to sharpen your communication, collaborative and problem-solving skills, as you’ll be producing high-quality work within tight deadlines and different workflows, with a range of clients and team members from around the world.
• Flexibility to work from our office in Madrid or from home. Business hours 9 a.m. to 6 p.m. CET, Monday to Friday. 
• Remote work is possible for the right candidate, but we prefer the ability to attend meetings in Madrid at least quarterly. 
• Being part of a tight-knit, international team of 15 that is passionate about culture, language and communication. Thanks to the size of our team, you’ll have a direct impact on our way of working and decisions made in the business.

To apply:

Please apply on our website choosing ” Project Manager” as the “desired position.” If you would like to contact us with any additional information, you can send an email to jobs@veracontent.com.

Only applications made through the website will be considered, and we’ll only contact candidates that are chosen to continue the selection process.