Client Story
How Remitly uses VeraContent’s global network to create content that matters
Remitly, a leading digital money transfer company, has partnered with VeraContent to create engaging and informative content for their blog, "Beyond Borders."
This partnership began with a focus on providing practical advice and support to immigrants worldwide. Initially, we worked on LATAM Spanish, German and Italian articles, but our collaboration has since expanded to include content in English and Turkish as well.
25
native-speaking content creators
5
languages in total
110
articles in 2024
The Challenge
Remitly’s “Beyond Borders” blog supports expats with helpful information on topics like settling into a city, managing finances and navigating cultural differences. The blog is purely informational—there are no sales or promotions.
Each article needs to be tailored to the unique needs of people in different countries. For example, we’ve worked on a series about settling into various cities, covering places like Alicante, Lisbon, Bergen and Graz. These articles had to cover everything from housing and education to where to go out and how to find a job.
The real challenge? Making sure the content is specific and relevant. That requires either extensive research or finding writers who know these cities firsthand.
“We make sure to incorporate a personal perspective in the articles—finding someone who has lived in these places and can share their own experiences. It’s about adding that local touch, like ‘I’ve lived here, and this is what you need to know if you’re moving to this city,’ while still covering all the essential information.” Aurélie Berson, Project Manager at VeraContent, said.
It’s not always easy to find someone who’s lived in a specific city like Graz or Bergen. It also means working with multiple team members at once to meet the demand and ensure every article gets the attention it needs.
Another challenge is remaining at the top of the search results, as many article topics are highly competitive. Because of this, we continually research the most impactful keywords to include and ensure all content follows the latest SEO best practices.
Our Solution
Our collaboration helps Remitly create culturally sensitive, location-specific content that is approachable and authentic while also being optimized for search results. We work hand-in-hand with Irene Keliher, Remitly’s Senior Content Marketing Manager, to produce different themed article series’, such as 13 articles for their “National Dishes” series.
We tap into our global network and have already worked with more than 20 different local linguists and content creators on Remitly projects, many of whom have firsthand experience as immigrants. This allows us to match writers with content based on their personal knowledge of specific regions. For cities where local expertise is hard to find, we reach out to a wide network to find the right person. When we do, it adds so much value to the content.
“I love collaborating with an international team—everyone brings such unique insights from different places,” Remitly’s Irene Keliher said.
We also encourage our writers to share their personal stories, bringing an authentic, relatable touch to Remitly’s articles. A great example of this is when we worked on a “National Dishes” series for countries like South Africa and Kenya, where we asked our locally based native writers to share their favorite traditional dishes.
Remitly’s Story
Remitly is dedicated to supporting immigrants who make great sacrifices to provide for their families back home. Inspired by their resilience and hard work, Remitly aims to make their journeys easier.
To ease the financial strain, Remitly offers affordable and accessible international money transfers, ensuring more of their hard-earned money reaches loved ones quickly and safely. Their secure, user-friendly platform provides peace of mind to both senders and recipients.
With a global network spanning over 170 countries and supporting more than 100 currencies, Remitly empowers immigrants by offering reliable, efficient financial services that make a real difference in their lives.
“
Working with VeraContent has been such a great experience! I love getting to collaborate with an international team—everyone brings such unique insights from different places.
”
Irene Keliher,
Senior Content Marketing Manager from Remitly
The Outcome
Our collaboration with Remitly has been a massive success. By incorporating diverse voices and personal experiences, we have made their blog more relatable and engaging. As Aurélie Berson, Project Manager at VeraContent, said: “Remitly values that we care about the content because, as an international team—many of us expats ourselves—the content resonates with us personally.”
With our global network of linguists, we ensure each piece aligns with local cultural nuances, helping expand Remitly’s reach. For example, we’ve worked on a series about the passport renewal process for Latin American migrants in Spain, balancing neutral LATAM Spanish with the specifics of Spanish bureaucracy.
Remitly appreciates having one project manager as their main contact and values our proactive approach, including brainstorming fresh content ideas with our linguists. As Remitely’s Irene Keliher said, “The VeraContent team is super flexible and easy to work with, which makes everything so smooth.”
Want to see what we created for Remitly?
Check out the work samples below, and click here to see more.
Want to work together?
Let’s talk about how we can help you reach your audiences around the world through tailored multilingual content.